Daisy Travel – Refund and Cancellation Policy
At Daisy Travel, customer satisfaction is our top priority. Our refund and cancellation policy aims to provide a transparent and fair process. Please read the following terms carefully before making a reservation.
1. Cancellation of Reservations
1.1. Cancellation Notice:
Cancellation requests must be submitted in writing according to the cancellation policy. You can send your requests via:
📧 Email: [info@daisy-travel.com]
📞 Phone: [+90 530 350 83 66]
1.2. Cancellation Fees:
Cancellations made 30 days or more before the reservation date: Full refund.
Cancellations made 29-15 days before the reservation date: 50% refund.
Cancellations made 14 days or less before the reservation date: No refund.
1.3. Last-Minute Cancellations:
No refunds will be provided for cancellations made within 24 hours of the check-in date.
1.4. Special Promotions and Discounted Reservations:
No refunds are given for non-refundable promotions or discounted reservations.
2. Refund Policy
2.1. Refund Process:
Refunds will be processed within 7-14 business days after the cancellation request is approved. Refunds will be issued using the original payment method.
2.2. Bank Charges:
Bank fees and transaction charges are non-refundable.
3. Modification Requests
3.1. Reservation Modifications:
Requests to change reservation dates or service details will be considered based on availability.
Requests made 30 days in advance: No fee.
Requests made 29-7 days in advance: Additional charges may apply.
Requests made within 7 days: No guarantee of changes.
4. Customer Responsibility
4.1. Accurate Information:
Providing accurate and complete information during the reservation is the customer’s responsibility. Daisy Travel is not responsible for cancellations or refunds due to incorrect information.
4.2. Visa and Travel Documents:
Customers are responsible for obtaining the necessary visas and travel documents. No refunds will be provided for cancellations due to visa denials or missing documents.
5. Contact
If you have any questions or requests regarding our refund and cancellation policy, please contact us: v
📧 Email: [info@daisy-travel.com]
📞 Phone: [+90 530 350 83 66]